Surf321.Com
How can you sell boards for such a low price?
Its easy actually. There a couple things that allow us to sell at such a low price. First there is no middle man, we are the manufacture. Second, since we are the manufacture we stock the boards in very large quantities spreading overhead cost between all the boards. Third, we believe that surfing is for everyone and needs to be affordable for all, so we have a very low markup.
How do we know if surfboards are good quality?
There not good quality, they are GREAT!! quality. All our boards go through our stringent quality control standards. We have no dedicated inspectors that insure quality, instead each of our shapers, glassers, and artists check it every single step of the way. This insures the highest quality boards.
How do we know it is safe or not to purchase directly online?
We are a online top rated seller and received 100% positive feedbacks on our products and service. See all feedback
What is the difference in between Fiberglass boards ans Epoxy boards?
Fiberglass boards are the most common board on the market. These boards normally have a wooden stringer down the center and is glassed with fiberglass and resin. Fiberglass boards tend to have a softer flex allowing beautiful carves on wave. The feel of fiberglass boards have made them the favorites on the surf market.
Epoxy boards aka EPS boards are the rave in the surf industry. EPS short for Expanded Polystyrene is the same foam found in coolers and styrofoam cups. EPS foam is then shaped and glassed and an Epoxy resin is applied, hence the name epoxy. Epoxy resin typically non-trasparent giving it a distinct look. Epoxy boards have a few advantages over standard fiberglass. Epoxy resin is harder than the typical poly resin making it much more ding resistant. The foam on Epoxy board is less dense, so the overall weight of the board is decreased. This makes it easier to paddle and maneuver. Epoxy board also typically have stiffer flex providing a different, more floaty, feel.
I can't find the design I saw last time.
That is because we are completely out of that design. We believe that surfing is about expressing oneself individuality, so at most we sell only 4 of any one design, many of which we only have 2. If you see a board you want get it right away, before someone else buys it.
Payment term
We accept the following forms of payment:
* Credit card: US VISA, Master, Discover Only by PayPal, we will only ship to PayPal's Confirmed Address.
* Personal Check - Need 14 days to clear. $25 fee for returned check.
* California Residents must add 8.75% sales tax.
Your satisfaction is our number one concern. However, we only are able to exchange or refund boards that have not been used, unless it is a manufactures defect. If for whatever reason you are unsatisfied with your product please email us or call us within 7 days of receiving your board and we will do our best to resolve this issue. A 20% restock fee will be charged for all boards that are returned for refund. Shipping cost will be the responsibility of the shipper.
Damaged or Manufacture Defect
Please inspect your board upon receiving. If you notice that the packaging box is damaged or been opened, PLEASE DO NOT ACCEPT NOR OPEN THE PACKAGE. RETURN IT TO THE COURIER COMPANY. Please contact us with in 2 business days and we will work with you to file a claim. If the board suffers from manufactures defect please contact us, we will replace a board for you after the inspection.
Can we order custom boards or private labels?
Yes. We do make custom board and private labels. Our typical lead time is 3 to 4 months for any quantity. Please contact us to find out more details.
